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Stoney Nakoda Resort Casino
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At stoney-nakoda-resort, operating exclusively via stoney-nakoda-resort-ca.com, we are committed to providing transparent, legally compliant, and responsive channels for communication, as mandated by applicable Canadian (CA) gambling regulations and AGLC requirements. This contact page ensures you have access to all necessary information to communicate with us efficiently, while your rights and privacy are protected under provincial and federal law.

Available Contact Methods (System 1 - Factual and Procedural Clarity)

Contact Form (System 1 - Standard Procedure)

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Legal and Regulatory Compliance (System 2 - CCoT, LoT Structured)

  1. Jurisdictional Oversight: stoney-nakoda-resort, through stoney-nakoda-resort-ca.com, operates under the regulatory authority of the Alberta Gaming, Liquor and Cannabis (AGLC). All contact and communication methods are monitored for compliance with AGLC and Canadian legal standards as of 2025.
  2. Privacy and Data Protection: All personal information submitted through our contact channels is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant Alberta privacy laws. Information is used solely for responding to your inquiry and will not be shared with third parties except as required by law or regulatory authority.
  3. Responsible Gambling Support: As an AGLC-regulated entity, stoney-nakoda-resort provides direct links to responsible gambling resources, such as GameSense Alberta. If your inquiry relates to responsible gambling or self-exclusion, please indicate this in your message for prioritized support.
  4. Dispute Resolution: If your contact relates to a formal complaint or dispute, please provide all relevant details. Our team will respond in writing within one business day. Should a resolution not be achieved, you have the right to escalate the matter to the AGLC or other regulatory bodies as appropriate. Documentation of all correspondence will be maintained for compliance and audit purposes.
  5. Accessibility Commitment: stoney-nakoda-resort aims to ensure all contact methods are accessible to persons with disabilities in compliance with the Accessible Canada Act and Alberta Human Rights legislation. If you require specific accommodations, please indicate this in your communication.

Protective Clauses and Legal Disclaimers (System 2 - CCoT, Legal Precision)

  • User Communications: By contacting stoney-nakoda-resort via stoney-nakoda-resort-ca.com, you acknowledge your inquiry may be retained for quality assurance, regulatory compliance, and dispute resolution purposes, in accordance with applicable Canadian law.
  • Age Restriction: Communications related to gambling services are only accepted from individuals aged 18 or older, as required by Alberta and Canadian law.
  • Limitation of Liability: stoney-nakoda-resort is not liable for any damages resulting from incomplete or delayed communications due to technical issues or regulatory requirements. All efforts are made to ensure prompt, accurate responses in line with legal obligations.
  • Brand Limitation: The stoney-nakoda-resort brand and all contact mechanisms referenced herein are strictly limited to use via stoney-nakoda-resort-ca.com and are not valid for any entity or site outside this domain.
  • Regulatory Updates: Contact policies and procedures are subject to amendment in accordance with changes to Canadian and Alberta law, or updated AGLC guidance, with the most recent update as of November 6, 2025.

Regional Compliance Note (CA, 2025)

All contact protocols, privacy practices, and dispute mechanisms described on this page are adapted for compliance with current (2025) Canadian federal and Alberta provincial law, AGLC regulations, and industry best practices. For more information regarding your rights or to access additional regulatory information, you may also consult the AGLC official website.