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Stoney Nakoda Resort Casino
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Terms & Conditions

Regional Compliance Note: Compliance with Alberta and Canadian regulations is mandatory; false information or fraudulent documentation may result in account suspension and reporting to authorities.

Betting & Gameplay Rules

Bet Placement and Limits

  • Minimum and Maximum Bets: Each game or event has defined minimum and maximum bet amounts, as displayed within the game interface.
  • Types of Bets: Players may place single, multiple, or system bets, subject to game-specific rules and regulatory limitations.
  • Bet Confirmation: All bets are valid only upon confirmation by the system; unconfirmed bets are not recognized.

Modification and Cancellation

  • Bet Cancellation: Once a bet is confirmed, it cannot be altered or cancelled by the Player; exceptions may apply only in cases of technical malfunction or operator error as recognized by stoney-nakoda-resort.
  • Operator Rights: The Operator reserves the right to void, refuse, or adjust bets in the event of errors, fraud, or regulatory violations.

Conduct in Live Casino and Chats

  1. User Behaviour: Players must engage respectfully in all live casino and chat interactions. Use of abusive, threatening, or discriminatory language is strictly prohibited.
  2. Fraud Prevention: Any attempt to manipulate games, use of bots, or collusion is forbidden and may result in immediate suspension and legal action.
  3. Moderator Authority: The Operator may remove chat privileges or suspend accounts in response to abusive or fraudulent conduct.

Regional Compliance Note: All gaming activities are subject to AGLC and Alberta law; breaches may be reported to authorities.

Bonus Terms

Activation and Wagering Requirements

  • Bonus Availability: Bonuses and promotions are offered at the Operator's discretion and subject to specific promotional terms communicated at stoney-nakoda-resort-ca.com.
  • Wagering Conditions: Bonus funds must be wagered a minimum number of times (as stated in each offer) within the specified timeframe (typically 30 days, or as otherwise stated, but not exceeding December 31, 2025) before withdrawal.
  • Eligible Games: Only designated games contribute towards bonus wagering; excluded games are specified in the promotion details.

Prohibited Actions and Bonus Abuse

  • Bonus Abuse: Actions such as creating multiple accounts, collusion, or attempting to exploit bonus mechanics are strictly prohibited. The Operator reserves the right to withhold or reclaim bonus funds in case of abuse.
  • Combining Promotions: Unless expressly permitted, Players may not combine multiple bonuses or promotions. Only one active bonus per Player at a time is allowed.

Bonus Expiry and Forfeiture

  • Expiration: Unused bonus funds and winnings may be forfeited if wagering requirements are not met within the stated timeframe.
  • Disqualification: The Operator may disqualify Players from current or future promotions for failing to comply with bonus terms.

Regional Compliance Note: All bonus offers comply with AGLC rules and Alberta's responsible gambling standards, including the Winner's Edge program.

Payments & Withdrawals

Deposit and Withdrawal Methods

  • Accepted Methods: Deposits and withdrawals may be made via debit/credit cards, approved e-wallets, and, where permitted by law, select cryptocurrencies. Payment methods are displayed within the cashier section of stoney-nakoda-resort-ca.com.
  • Processing Times: Deposits are generally instant; withdrawals are processed within 1-5 business days, subject to KYC and anti-fraud checks.

Limits and Fees

  • Transaction Limits: Minimum and maximum deposit/withdrawal amounts apply and are specified per payment method.
  • Fees: The Operator does not charge fees for standard transactions; third-party provider fees may apply and are the responsibility of the Player.

Refunds and Bonus Withdrawals

  • Refund Policy: Deposits may only be refunded in cases of proven technical error or Operator fault. Bets placed and bonuses used are not refundable unless required by law or regulatory authority.
  • Bonus Withdrawal: Withdrawals of bonus funds are permitted only after satisfying all wagering and eligibility requirements.

Anti-Fraud and Verification

  1. Account Verification: The Operator may withhold payments pending successful completion of KYC, anti-money laundering, and source of funds checks.
  2. Suspicious Activity: Transactions suspected of fraud, money laundering, or regulatory breach will be reported to authorities and may result in account suspension.

Regional Compliance Note: All financial transactions comply with AGLC and federal Canadian anti-money laundering regulations.

Limitation of Liability

Operator Obligations and Fairness

  • Service Commitment: The Operator undertakes to provide gaming services with fairness and accuracy in accordance with regulatory standards.
  • Result Integrity: Game outcomes are determined by certified random number generators or regulated mechanisms, as audited by relevant authorities.

Exclusions and Limitations

  • Technical Failures: The Operator is not liable for losses resulting from technical malfunctions, system interruptions, or internet connectivity issues beyond its reasonable control.
  • Force Majeure: No liability is accepted for delays or failures caused by events outside the Operator's control (e.g., natural disasters, regulatory intervention).
  • Maximum Compensation: In any event, the Operator's liability shall not exceed the amount of the relevant bet or wager placed by the Player.

User Responsibilities

  • Personal Risk: Users participate at their own risk and are solely responsible for complying with local laws regarding online gambling.
  • Indemnity: Users agree to indemnify and hold the Operator harmless from any claims, losses, or damages arising from breach of these Terms.

Regional Compliance Note: These limitations comply with Alberta and Canadian consumer protection laws and do not restrict rights that cannot be excluded by law.

Intellectual Property Rights

  • Ownership: All content, software, logos, trademarks, and materials displayed on stoney-nakoda-resort-ca.com are the exclusive property of the Operator or its licensors.
  • Prohibited Use: Reproduction, distribution, modification, or public display of any site content without prior written consent is strictly prohibited.
  • Limited License: Users are granted a limited, non-transferable, and revocable license to access and use the website for personal, non-commercial purposes only.
  • Intellectual Property Infringement: Any unauthorized use may result in civil and/or criminal liability under Canadian law.

Privacy & Data Protection

  • Privacy Policy Reference: All personal data is collected, processed, and stored in accordance with the stoney-nakoda-resort-ca.com Privacy Policy, which Users are required to review and accept.
  • Data Security: The Operator employs reasonable technical and organizational safeguards to protect User data, consistent with Canadian privacy legislation.

Regional Compliance Note: Data processing practices adhere to Alberta's Personal Information Protection Act (PIPA) and federal PIPEDA requirements.

Changes to Terms

  • Notice of Changes: The Operator may update these Terms at any time. Notice will be provided via email and/or prominent site banners at least 14 days prior to the effective date of any material changes.
  • User Acceptance: Continued use of stoney-nakoda-resort-ca.com after changes take effect constitutes acceptance of the revised Terms.
  • Right to Discontinue: If a User disagrees with updated Terms, they may discontinue use of the site and request account closure and withdrawal of available funds.

Regional Compliance Note: Change notification procedures comply with AGLC and Canadian consumer protection standards.

Termination & Suspension

Grounds for Account Action

  • Operator Authority: The Operator may suspend or terminate accounts for breach of these Terms, suspected fraud, regulatory violations, or as required by law.
  • User Request: Users may request voluntary closure of their account at any time by contacting [email protected].

Procedure and Refunds

  1. Notice: The Operator will notify Users of account suspension or closure via registered email, stating the reason and effective date.
  2. Fund Refunds: Upon lawful termination, remaining account balances (excluding bonuses or funds under investigation) will be returned to the User using the original payment method wherever possible.
  3. Regulatory Reporting: Accounts closed due to regulatory breaches, fraud, or money laundering will be reported to the appropriate Alberta and Canadian authorities.

Regional Compliance Note: All actions comply with AGLC procedures and relevant Canadian law.

Governing Law & Jurisdiction

  • Applicable Law: These Terms, and any dispute or claim arising out of or in connection with them, are governed by the laws of Alberta and applicable federal Canadian law.
  • Jurisdiction: Users agree to the exclusive jurisdiction of the courts of Alberta, Canada, for the resolution of any disputes that cannot be resolved through the Operator's internal dispute resolution process.
  • Dispute Resolution: Prior to court proceedings, Users should contact customer support for resolution; unresolved disputes may be referred to arbitration or the AGLC as appropriate.

Regional Compliance Note: This section reflects Alberta's regulatory framework and the AGLC's role in dispute oversight.

Contact Information

For all legal correspondence, please direct mail to the headquarters address above and mark as "Legal Department - Terms and Conditions".

Last Updated: November 6, 2025